Privacy Policy
At Innocent Minds, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [innocentminds.com.au], interact with us, and use our products and services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a purchase, sign up for our newsletter, or contact us for customer support, we may collect personal details such as your name, email address, phone number, billing address, and payment information.
- Usage Data: We may collect non-identifiable information regarding your usage of our website, including your IP address, browser type, device information, and browsing patterns, through cookies and other tracking technologies.
- Cookies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality. You can control cookie settings through your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process transactions, manage orders, and provide customer support.
- To communicate with you about your account, purchases, and promotions.
- To send you marketing emails, newsletters, and promotional offers, provided you have opted in to receive them.
- To improve our website, products, services, and customer experience.
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We may share your information with trusted third parties for the following purposes:
- Service Providers: We may share your information with third-party vendors and service providers (e.g., payment processors, delivery services) who assist us in operating our business and providing services to you.
- Legal Compliance: We may disclose your personal information if required by law to protect our rights or in response to a valid legal request.
- Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of all or part of our business.
4. Data Security
We take the security of your personal information seriously and implement reasonable technical, administrative, and physical safeguards to protect against unauthorised access, alteration, disclosure, or destruction of your personal information. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have the following rights concerning your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccurate data.
- Opt-Out: You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
- Deletion: You can request that we delete your personal information, subject to certain legal and business obligations.
To exercise any of these rights, please contact us.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.