Privacy Policy

Welcome to Innocent Minds! These Terms and Conditions govern your use of our website located at [innocentminds.com.au] and any services or products we provide. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website or services, you agree to comply with these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must stop using the website immediately.

2. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. It is your responsibility to review these terms periodically for updates.

3. Use of the Website

You agree to use this website for lawful purposes only. You are prohibited from using the website:

• In any way that violates applicable laws or regulations.
• To infringe the intellectual property rights of Innocent Minds or others.
• To transmit harmful or malicious software (e.g., viruses, malware).
• To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website.

4. Product Orders and Pricing

• Orders: By placing an order on our website, you make an offer to purchase the selected products or services. We reserve the right to accept or reject your order for any reason, including the availability of the products.
• Pricing: All prices displayed on our website are in Australian dollars (AUD) and include taxes unless otherwise specified. We reserve the right to change prices at any time without notice.
• Payment: We accept various payment methods, including credit/debit cards and other payment systems. By making a purchase, you authorise us to charge your payment method for the total order amount, including any applicable taxes and shipping fees.

5. Shipping and Delivery

• Shipping: We will make every effort to deliver your products as quickly as possible. Delivery times may vary depending on your location and product availability.
• Delivery Costs: Shipping fees will be added to your order during the checkout process. The total cost of shipping will be visible before you complete your purchase.
• Risk of Loss: Once your order is dispatched, the risk of loss and title to the products passes to you. Any issues with the delivery must be reported within a reasonable time frame.

6. Returns and Refunds

• Returns: We want you to be happy with your purchase. If you are unsatisfied with your products, please refer to our Return Policy [Insert Link to Return Policy] for details on how to initiate a return.
• Refunds: Refunds will be processed according to our Return Policy. If you are entitled to a refund, we will return the amount to your original payment method.

7. Intellectual Property

All content, materials, and intellectual property on the website, including text, graphics, logos, images, and software, are the property of Innocent Minds or its licensors. You may not use, copy, or distribute any content from the website without prior written consent from us.

8. Limitation of Liability

Innocent Minds will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

Our liability to you for any cause of action shall be limited to the amount you paid for the product or service in question.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

10. Third-Party Links

Our website may contain links to third-party websites that Innocent Minds do not operate. We have no control over the content or privacy practices of these websites. You access third-party links at your own risk, and we recommend reviewing their terms and privacy policies.

11. Account Creation

• You may be required to create an account to use certain features or make purchases on our website. By creating an account, you agree to provide accurate, complete, and current information.
• You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

12. Termination

We reserve the right to suspend or terminate your access to our website at our sole discretion, without notice, if we believe you have violated these Terms and Conditions.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising from the use of this website or related services shall be resolved through binding arbitration in accordance with the Australian Consumer Law. The arbitration will take place in New South Wales, Australia.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us.